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Learn from the Chief Architect of ITIL

Implementing a Service Catalog : 5 Top Tips by Sharon Taylor

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Is your organization looking at implementing a Service Catalog, but you don't know where to start and how to go about it?

Our webcast with Sharon Taylor, the Chief Architect of ITIL V3, discusses the definition and importance that a Service Catalog has within an organization and provides 5 top tips on how to go about implementing a Catalog successfully.

During this webcast Sharon Taylor discusses:

  • Some of the challenges and typical issues you may come across in setting up a Service Catalog.
  • Practical advice on how it can be set up successfully, including commonly made mistakes
  • The benefits that can be derived from implementing a Service Catalog in your organisation including: transformation of business services, achieving end-to-end lifecycle management of services and demonstrable ROI.
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