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On Demand Webcasts from Axios Systems

How To Define Your IT Services

December 05, 2006 - (40 minutes)

Are you considering an ITIL® implementation but just don't know how to begin? The first step in any implementation should be to understand both what IT services you deliver and what your customers receive.

Learn successful tips and secrets on starting to develop a meaningful IT service catalog during this presentation by Axios Systems and president of ITSM Academy, Jayne Groll.

Playback Webcast

If you have never played back a WebEx webcast recording (.wrf file) before, you will need to prepare your PC:

ITIL Assessment Webinar

Top Downloads

ITIL V3: The Future is Here
Overview of ITIL V3, authored by Sharon Taylor
Consolidated Service Desk - The Reality
How can a consolidated Service Desk help your organization

assyst | The world's leading Best Practice based Help Desk & IT Service Management Software Solution

Axios Systems supplies ITIL Service Management software, ITIL Service Desk Software, ITIL Change Management software, ITIL Asset Management software, solutions and services.
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