On Demand Webcasts from Axios Systems
Service Catalog Reporting: Step Your Metrics Up A Gear
May 19, 2010 - (Time: 9:00am CDT | 10:00am EDT | 3:00pm BST)
The final webcast in this series shifts the focus to reporting and metrics. It identifies:
- The reporting and metrics that a Service Catalog can provide the business
- What useful management information can be extracted from a Service Catalog
- How this information can be used for Demand Management
- Target areas as part of a Continual Service Improvement Project (CSIP)
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