On Demand Webcasts from Axios Systems
Implementing A Service Catalog : 5 Top Tips By Sharon Taylor
November 05, 2009 -
Is your organization looking at implementing a service catalog, but you don't know where to start and how to go about it?
Our webcast with Sharon Taylor, the Chief Architect of ITIL® V3, discusses the definition and importance that a service catalog has within an organization and provides 5 top tips on how to go about implementing a catalog successfully.
During this webcast Sharon Taylor discusses:
- Some of the challenges and typical issues you may come across in setting up a service catalog.
- Practical advice on how it can be set up successfully, including commonly made mistakes
- The benefits that can be derived from implementing a service catalog in your organization including: transformation of business services, achieving end-to-end lifecycle management of services and demonstrable ROI.
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