Service Catalog ResourcesFor Further Information on Service Catalog

Service Catalog Webcasts

	How to select an ITSM Tool from the ITIL® v3 Chief Architect Sharon Taylor explains how to choose the right ITSM tool for your organization. Read more >
	Service Catalog Reporting: Step Your Metrics Up A Gear Whether you are planning on implementing a service catalog or already have one, this video explains other metrics you can report on from your data. Read more >
	How to integrate Service Catalog with the business Business and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This video discusses how to get the most out of having a service catalog. Read more >
	Defining Services for a Service Catalog What you will learn:How to progress your Service Catalog projectHow to design & define your service offeringsAdvice on getting customers involved in the projectPractical help on structuring the services and offerings Read more >
	How to build the business case for Service Catalog What you will learn:Clarity on the business benefits of a Service CatalogPractical advice on scoping a budget for the projectRecommendations on how to prove ROI to key decision makers Read more >
	Successful Service Catalog implementation Sharon Taylor, the Chief Architect of ITIL v3, explains how to how to go about implementing a Service Catalog successfully. Read more >

Service Catalog Whitepapers

ITILv3 Chief Architect explains Service Catalog Implementation

Are you about to implement a Service Catalog? This whitepaper explores the art of Service Catalog management, how to create a Service Catalog, and how not to create one, the challenges, benefits and 5 top tips on setting it up and improving it. Read more >