The Systems Monitoring Opportunity

Systems monitoring is critical to maintaining the health of your IT infrastructure and its ability to pro-actively support user demand. However, the heterogeneous nature of IT systems means that most organizations struggle with making sense of alerts and data coming from multiple monitoring tools.

By integrating systems monitoring data with an IT Service Management solution, you can analyze and identify issues before they cause service disruptions that impact the business.

Integrating systems monitoring tools with an IT Service Management solution enables the automation of pro-active problem management. Infrastructure errors can be automatically detected, routed, diagnosed, and corrected (through a defined change management process) to eliminate the error before it impacts on the business. When the infrastructure component that is the subject of an alert is logically linked to the business services it supports, the true impact of the error can be evaluated and the problem resolution task can be prioritized.

Next: Systems Monitoring and Analysis with assyst

The assystMonitor Solution

The assystMonitor solution collects and correlates data from disparate systems monitoring tools to provide a single, rationalized view of infrastructure events. assystMonitor draws together availability, capacity, performance, utilization and fault information from a broad range of monitoring tools on all platforms to create an up-to-the-minute picture of infrastructure performance. Displayed in the context of IT Service Management (ITSM), this information allows operational support and analysis to be driven by business priorities – meaning problems can be addressed in order of impact on the business or can be dealt with pro-actively before they become an issue to the business.

Next: Key Features of the assyst Systems Monitoring and Analysis Tool

Key Systems Monitoring Features

• Monitor infrastructure health and performance within a single application
• Identify abnormal patterns of behavior before they result in outages
• Isolate the root cause of a problem more rapidly
• Reduce service downtime
• Concentrate resources based on business urgency